Sea Eagle Coins and Antiquities - About Us

Where are we located?

Peninsula Shopping Center,
3 Coleman Street,
#01-03, Singapore 179804
Singapore
Tel: (65) 96195451
Email:

How long have we been in business?

We have been in business for about 30 years in Singapore.
For years, we have catered to European, American and the Asian markets. You can be assured of the highest professionalism and integrity when dealing with us.

References/feedback

For references and feedback from our customers from eBay:
(1) Please click on this link:
eBay.
(2) When you at the eBay web page for "eBay Seller List: seaeaglecoin", click on the numbers in brackets after our eBay user name (seaeaglecoin). The numbers represents the number of feedback we have received for selling items on eBay.
(3) The next webpage you see will be the "eBay View User Feedback for seaeaglecoin". On this page, you will be able to view all feedback (positives, negatives or neutral) from customers that we have served on eBay.

Mailing list membership - joining, policies, benefits

Viewers may wish to join our mailing list membership. To join our mailing list, simply email us at: Email| .
The benefits of being a member are:
1) Upon joining, members will be entitled immediately to a 6% discount on the prices listed at our website. This discount shall not be applicable to items that are already discounted.
2) Each time new items are added to our website or special sales are planned, you will be alerted via eMail.

Policy pertaining to our mailing list membership:
You can be assured that the strictest confidentiality will be maintained at all times. Your eMail address will never be sold or passed on to other parties. To un-subscribe to our mailing list membership, simply write to us indicating your intention to do so.

How to order?

Click on the Email| link. Indicate the item number you are interested in. We will contact you via email to finalise your purchase

What is the minimum order?

There is no minimum order.

Payment terms

Unless otherwise stated, all prices quoted are in US $ (United States Dollars).

Payment shall be by Banker's draft, cashier order or postal orders for all overseas customers. Payment currency will be either Singapore dollars or US dollars.

Payment may also be made via PayPal (Online secure payment service). To find out more about PayPal, click on this link: PayPal website. .Alternatively, we could sent you a bill through PayPal and you can pay with your credit card.

For payment of small amount (US$ 20 or less), cash payment is acceptable. However, risk shall be borne by the sender. When sending such form of payment, use of registered mail is highly recommended. Care should also be taken to ensure that envelopes used for sending cash are properly sealed and that the contents cannot be seen.

Shipment terms and charges

Buyer shall pay shipping and handling charges. Item(s) will only be shipped (within 4 days) upon receipt of payment

Shipping rates are as follows:
Registered Airmail Rates: (for 100 gms or below)
1) Asia, Europe and Australasia = US$ 4.00
2) North America, South America, Canada and Africa = US$ 5.00
Note: The maximum liability for missing registerd shipment is about US$ 45.

Insured Airmail or airparcel:
Insurance rates are calculated based on the value of the item being sent. Current rate is 3.5% of the value being insured.

For items that are very delicate, packaging surcharge may apply. We will advice you of the amount payable on a case-by-case basis.
All the above are rough estiamtes only. Actual shipping and handling charges will be finalised at the time of purchase negotiation.

Return policy/ Guarantee/ Missing items/ Damage items

Sea Eagle Coins and Antiquities will not knowingly sell any fakes as genuine articles. Articles with repairs will be clearly indicated in the item description.
Items may be returned for refund of payment made, less shipping and handling charges or US$5 ,whichever is higher. Item must be returned via registered (if below US$ 40 in item value) or insured mail(if more than US $ 40 in item value) and cost incurred for such returns shall be borne by the buyer. Item must be returned within 2 weeks of receipt or within 5 weeks of posting of item, whichever is sooner. Returned item must be in the original condition in which it was sent in.
While all appropriate care shall be taken to ensure that the items are properly packed, there could be occassions whereby damage may still occur while in transit. Upon receipt of items that are damage, buyer must contact us immediately. As a general rule, damage item must be returned to us before credit or replacement is given. The choice of credit or replacement shall be at our discretion.
In all case, you must obtain an authorisation from us for any returns. No refund shall be given for any item(s) returned without written authorisation from us.